Privacy Policy

I know a place ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our iOS application (the "App"). It also covers your rights under global privacy laws including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA).

By using the App, you agree to this Privacy Policy.

Information we collect

When you use the App, we may collect the following personal data:

Account information

• Display name
• Email address
• Password
• Profile picture (if uploaded)
• Optional federated authentication details (e.g., Sign in with Apple, Google)

WiFi test information

• Results of WiFi speed tests you perform (network quality and performance data)
• Stored and linked to your account

Saved places

• Locations or venues you choose to save within the App
• Based on user selection, not device geolocation
• Stored and linked to your account

Real-time location (not stored)

• We may request access to your device's location only to check whether you are near a designated WiFi when running a test
• This data is processed on your device only and is never stored or transmitted to our servers

How we use your information

• Create and manage your account, including storing and displaying your profile picture
• Enable login via email/password or federated authentication
• Record, store, and display your WiFi test results
• Allow you to save and manage places within the App
• Determine your proximity to a designated WiFi (real-time only, not stored)
• Improve and maintain the App
• Comply with legal obligations

Legal bases for processing (GDPR)

• Contract — To provide and maintain your account and App services
• Legitimate interests — To improve performance, security, and user experience
• Consent — When you grant permissions (e.g., location access)
• Legal obligations — To comply with applicable law

Do we share your data?

We do not sell your personal information. We only share it in these cases:

• Service providers — Trusted third parties that help us operate the App (e.g., hosting, authentication)
• Legal requirements — To comply with law, regulation, or valid legal process
• Business transfers — In the event of a merger, acquisition, or sale of assets

International transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through mechanisms such as Standard Contractual Clauses approved by the European Commission.

Data retention

We retain personal data only as long as needed to provide our services or as required by law. When no longer necessary, we securely delete or anonymise it.

Your rights

Under GDPR (EU/EEA users)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("Right to be Forgotten")
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent at any time

Under CCPA/CPRA (California users)

You have the right to:

• Know what categories of personal information we collect
• Access your personal information
• Request deletion of your data
• Correct inaccurate information
• Opt out of the sale or sharing of personal information (we do not sell or share your data)
• Not face discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the details below.

Data security

We take the security of your personal data seriously and implement appropriate technical and organisational measures, including:

• Encrypted transmission — All communication between your device and our servers uses HTTPS (TLS)
• Encrypted storage — Personal data stored in our databases is encrypted at rest
• Access controls — Access to personal data is restricted to authorised personnel based on the principle of least privilege
• Monitoring & safeguards — We use system monitoring, backups, and security practices to protect against unauthorised access

While we take strong precautions, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

The App is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new "Last updated" date. Where required by law, we will notify you of significant changes.

Contact us

If you have questions or wish to exercise your privacy rights, please contact us at [email protected].